LEAD TIMES

Please allow up to three weeks for your jewellery to be made and dispatched. Lead times will be shorter where possible, particularly on silver items. Ready-to-ship items are sent within three working days. Minimum six weeks required for bespoke work.

PRODUCTION

From design to dispatch, every stage of production is completed within a 4 mile radius in London. Once sculpted and carved in her studio, Poppy’s work is cast in recyled precious metals by a family-run foundry and vermeil items are plated with fairmined gold by a small-scale specialist workshop in Hatton Garden. Stones are sourced via an ethical, fully-traceable supplier and set by Poppy. Every piece is worked and polished by hand before being hallmarked by the London Assay Office, a historic seal of approval.

shipping

Domestic
Items are posted domestically with Royal Mail’s Special Delivery Service, which includes cover for lost/damaged jewellery contents up to the value of £750. To arrange alternative domestic shipping options, please reach out to studio@poppytaylor-smith.com.

International
Items are posted internationally with Royal Mail’s International Tracked service. Shipping to Europe is £15 and the rest of world rate is £20. The customer is responsible for paying any import tax or customs charges; EU customers can check this page to calculate customs duties in advance.